5 Ways to Boost Retention in a Hybrid World

In this article, you’ll learn:

  • The key benefits of hybrid work for employee happiness
  • Why hybrid work alone isn’t enough for long-term retention
  • How to listen to employee needs to improve engagement
  • Practical employee retention strategies that align with today’s workforce
  • Steps to build a workplace where employees want to stay and grow

For many organizations, the conventional 9–5 office model seems like a thing of the past. Technology breakthroughs, the growing popularity of remote and hybrid work models, and the emergence of artificial intelligence have all contributed to a dramatic change in the workplace in recent years. 

Unprecedented flexibility and access to a global talent pool have been brought about by this evolution, but it has also brought forth new difficulties, especially in the area of employee retention. A hybrid workforce, which combines remote and in-office presence, has become a potent solution in this dynamic environment, providing the best of both worlds. 

Employers must proactively modify their strategies to maintain the engagement, satisfaction, and commitment of their most valuable asset, their employees, if they are to fully realize their potential. This blog post will explore five essential strategies for boosting retention in today’s hybrid world, ensuring your talent stays with you for the long haul.

1. Communication, Communication, Communication

Clear, consistent, and proactive communication is not only crucial in a hybrid setup, but it is also the lifeblood of your organization. When team members are dispersed across various time zones and places, there is a much greater chance of miscommunication, loneliness, and a lack of openness.

Streamline Communication Methods

Start by defining and streamlining your communication channels. This means clearly outlining when to use email for formal announcements, when to use instant messaging for quick queries, and when video conferencing is necessary for collaborative discussions.

  • Frequent Check-ins: Hold weekly team meetings or daily stand-ups to guarantee that both in-person and virtual participants have an equal chance to contribute.
  • Asynchronous Communication: To accommodate varying work schedules, use platforms such as Slack, Microsoft Teams, Google Workspace, or Trello boards for updates that don’t need to be answered right away.
  • Leadership Transparency: Executives should communicate company news, strategic plans, and difficulties in a proactive manner. Regardless of their actual location, this creates a sense of trust and belonging that makes workers feel appreciated and informed.
  • Feedback Loops: Establish secure and convenient avenues for staff members to offer input. One-on-one meetings, anonymous suggestion boxes, and routine pulse surveys are essential for identifying and resolving issues before they become more serious.

By creating unambiguous communication guidelines and encouraging candid discussions, you can overcome the geographical distance and maintain your hybrid team’s unity and connection.

2. Trust and Flexibility Go Hand-in-Hand

One of the greatest appeals of hybrid work is the flexibility it offers. To maximize retention, employers must embrace this flexibility and, critically, back it with a foundation of trust.

Don’t Micromanage:

Micromanagement is the fastest way to demotivate a hybrid worker. The temptation to over-monitor can be strong because you can’t always see your remote team members. Avoid it. Instead of keeping track of every minute of an employee’s day, concentrate on results and deliverables. 

Set clear expectations and goals, then give your team the freedom to accomplish them however they see fit. This independence demonstrates trust, which is a key component of employee satisfaction and a strong motivator.

Allow Schedule Flexibility:

Hybrid work, by definition, offers flexibility. Embrace it fully by allowing employees a degree of control over their schedules. This could mean:

  • Core Hours with Flexibility: Establishing certain “core hours” when everyone is expected to be available for collaboration, while allowing individuals to choose their start and end times around these.
  • Location Choice (within guidelines): Giving staff members the freedom to choose which days they work remotely and which days they visit the office, as long as they follow corporate policies.
  • Personal Needs Accommodation: Understanding that life happens. A supportive work environment is created by letting employees modify their schedules to accommodate appointments, family obligations, or personal well-being.

Employees are much more likely to feel appreciated and stick with a company when they are trusted and have control over their work-life balance.

3. Invest in Your Employees

Pay isn’t the only factor in employee retention; you also need to demonstrate your appreciation for them as professionals and people. It is essential to make strategic investments in their growth, tools, and well-being.

Mental Health Strategy: 

In a hybrid environment, it can be difficult to distinguish between work and home, which can result in stress and burnout. Having a strong mental health plan is now essential rather than optional.

  • Employee Assistance Programs (EAPs): Offer confidential counseling services and resources.
  • Wellness Initiatives: Encourage mental health days, online fitness courses, or mindfulness breaks.
  • Managerial Training: Prepare managers to spot burnout symptoms and provide their team members with effective support.
  • Destigmatize Mental Health: Foster an environment where talking about mental health is accepted and encouraged.

Technology:

Employees in a hybrid workforce require the appropriate resources in order to succeed. Regardless of location, investing in state-of-the-art technology guarantees productivity, teamwork, and a smooth working environment.

  • Reliable Hardware: Provide laptops, monitors, headsets, and other essential equipment.
  • Collaboration Software: Invest in platforms like Zoom, Microsoft Teams, or Google Workspace for effective communication and project management.
  • Secure Networks: Ensure robust cybersecurity measures to protect company and employee data when working remotely.
  • IT Support: Offer accessible and responsive IT support for both in-office and remote setups.

Benefits:

To create an attractive employee value proposition for a hybrid workforce, companies need to offer tailored benefits beyond standard health insurance. This includes providing home office stipends for remote work costs, professional development allowances for growth, flexible leave policies for work-life balance, and robust recognition programs to acknowledge team members’ achievements and reinforce their value, regardless of location.

4. Strengthen Their Sense of Purpose

People want to feel that their work matters, regardless of tasks and projects. In a hybrid setting, a strong sense of purpose is a major retention driver and a potent remedy for disengagement.

Show Them Their Efforts Matter:

The company’s mission, vision, and values should be clearly stated, and individual roles and projects should be consistently linked back to this overarching goal.

  • Impact Transparency: Show how an employee’s specific contributions directly influence company goals, customer satisfaction, or broader societal impact.
  • Celebrate Wins: Acknowledge and celebrate achievements, big and small, publicly. This reinforces the value of their work.
  • Regular Feedback: Provide constructive feedback that helps employees understand their strengths and areas for growth, showing that their development is valued.

Encourage Professional Development and Passions:

To truly strengthen an employee’s sense of purpose, it is essential to show them a clear and exciting path for growth within the company. Employees are far more likely to stay when they feel their professional aspirations are not just acknowledged, but actively supported.

Providing employees with the necessary support and resources for their professional growth can significantly impact retention. Employees value knowing that their career aspirations are recognized and supported by their employers. Beyond offering training and coursework, an incentive for completing these developmental steps could further encourage their progress.

5. Provide Meaningful Work

Employees will eventually look elsewhere, even if they have the best benefits and flexibility, if their daily work isn’t interesting or feels like busywork. It’s crucial to make sure your workers always have work that is worthwhile.

Ways you can accomplish this include:

  • Challenging Projects: Assign projects that stretch employees’ skills and encourage them to learn new ones. Meaningful work often involves tackling complex problems.
  • Autonomy in Tasks: Give employees ownership over their projects and allow them to make decisions where appropriate.
  • Avoid Redundant or Menial Tasks (where possible): Automate repetitive, low-value tasks or delegate them appropriately, freeing up employees to focus on more impactful work.
  • Clear Goals and Impact: Before assigning a task, clearly explain its purpose, its connection to larger objectives, and the expected impact. This transforms a “task” into a “contribution.”
  • Skill Alignment: Ensure that the work assigned aligns with an employee’s skills, interests, and career aspirations as much as possible.

Employees are more likely to stay with a company when they feel their time is well-spent on meaningful projects. This leads to a greater sense of accomplishment and job satisfaction, which directly improves retention rates.

Lean on J & J Staffing Resources For Support and Advice

To retain employees in a hybrid work model, companies must prioritize clear communication, build trust and flexibility, invest in well-being, foster a sense of purpose, and provide engaging work.

Retention begins with hiring culturally aligned talent. J & J Staffing Resources connects companies with skilled professionals who fit flexible environments. By combining these retention strategies with J & J’s expertise, companies reduce turnover and build resilient, thriving organizations for the future of work. Contact us today to get started!

Hybrid Workplace Management: Your Tools For Success

When the pandemic first hit, companies had to scramble to find a work-from-home solution within 24 hours. It’s been a few years since that hectic time, and while during the early days, we prayed for everything to “return to normal,” we have accepted that having a work-from-home business model is the new normal.

But not all companies can go completely remote; some can only make a couple of days a week work.

The magic is finding the sweet spot for your company and the perfect management style to keep things running smoothly, no matter the environment.

As long as you look at the three most important things as you make this transition, you are bound to be a success. You can’t make a significant business change like this without considering the company’s goals, the managers, and the other employees. All of these things will be affected by any decision, which will, in turn, determine your business’s continued success.

So, how do you manage your whole business from the office and home? The answer is simple: having a plan before transitions start happening.

Management

An essential part of creating a thriving hybrid business environment is ensuring your management works in both the office and remotely. Your company can test this over some time before enacting a company-wide hybrid policy.

That is one of the benefits of going hybrid now versus a few years ago. You can take the time to establish what works best for your company structure and who struggles the most from remote work. Not everyone will take to work from home as easily as it is to breathe. If we learned one thing from early 2020, some people are fantastic managers, teachers, and leaders when their audience/team is right in front of them. However, put a computer screen between them, and they struggle to establish a rapport and authority because they can’t visualize what they need to do.

Taking time to establish a remote option in your workplace slowly allows you to sort out which team leads might need extra support when transitioning to a new way of managing. Giving your employees time to get used to the change in structure will ensure you become a successful remote company when you need to be.

Taking time also allows you to work out any technical issues when setting up home offices. This is a crucial part of management because it’s part of each role working at 100% every day of the week – no matter the situation. Having rules and guidelines in place for when a connection issue occurs will help your company save on downtime.

We will get into this a bit more in a minute, but another crucial part of management is meetings, scheduling, and employee support. All of these must be established before making your remote workplace option available companywide.

As a business owner, you dictate how much your manager needs to be in contact with their team throughout the day. By establishing this scheduled structure from the start, you are giving your managers the tools for success even before they have the opportunity to feel overwhelmed. 

These meetings and check-ins can be altered based on workload and capabilities, but they still need to happen at a specific frequency – daily, once a week, every other week, or once a month; you need to make it company policy that they occur. This way, your employees aren’t just out there doing whatever they want without making themselves available for the responsibilities of their position.

Scheduling

Man on a video call

Most importantly, you must determine how your hybrid schedule will be set up—having a plan will make it easier to manage your employees’ expectations. Employees are less likely to abuse the system if they know how many and which days they are allowed outside of the office. 

When planning the schedule, you need to decide your company’s needs, each role’s needs, and how often you can afford your employees to be out of the office. No two companies will have the same hybrid plan because each situation is unique. The most important thing to remember is to find what works best for you.

It would be best if you also considered allowing your employees some schedule flexibility. Whether you decide they can have access to this flexibility from the start or it is a perk for them once they’ve established that they can handle working from either environment. You have to assess what works best for your company overall and the various roles within the company. 

Don’t let scheduling bog you down. When you first start, decide on a schedule and stick to it. Choosing to have a whatever-goes attitude from the start can create tricky problems with staffing that you don’t need. If you realize after a few months of hybrid that your company can afford more at-home days or need less, you can adjust to fit the needs. 

Maintaining Culture

One of the first things to suffer when deciding to go hybrid is the overall business model, which includes your culture. More often than not, when your company was created, it was with the mindset that everyone would be in the office every day and interacting with one another face to face quite regularly. Naturally, when you take your business hybrid, there are going to be some adjustments needed.

Company culture can seem effortless to establish when your workforce is in-person. When you adjust your practices, that culture could take a significant hit if you aren’t careful. While the culture may remain as it has always been for your seasoned employees, whenever you bring on new hires after this change, you need to have a plan to convey that culture to them despite not being in person.

It’s easy for new hires not to understand the values, beliefs, and vibe of the company they work for when their interactions with coworkers and managers are limited. Knowing this will help you set up a successful transition and path forward. 

You don’t need to change your culture’s basic structure; you need to adjust it to fit a more tech-centric environment. If you used to have monthly team-building exercises, you should continue that trend but find new ways for them to be exciting and fun even if members join in virtually. 

Make sure these team-strengthening activities, which are a big part of your culture, remain well-attended and have feedback from everyone involved. This way, your teams still feel like teams despite not meeting in person.

Part of adjusting your company and your culture is changing your communication style. With not as much face time, some employees may need increased communication throughout their days to feel less on an island. Ensure your company policies and best practices include a structure for this change.

Communication ensures everyone is a success no matter where they work. It enhances your culture and provides employees with the support they need to be their best.

Hiring Practices

We're hiring post-it note

Ensuring your culture withstands the move to remote work is extremely important when considering your hiring practices. During the hiring process, you will need to account for a remote employee’s inability to know the office’s culture from experience. This means you must adjust your culture so that new hires understand the company from day one, even if they never step foot in the office or meet their coworkers.

You can make some significant changes to your hiring process because of remote work. One of the major ones is you can adjust compensation to reflect the changes made to your company structure. Depending on how remote you can feasibly make your company, you may be able to extend your pool of candidates from your area to include the whole United States.

In a hybrid world, it might be beneficial for your onboarding process to include time spent in the office. This can ensure your new hires are going to be good fits for the remote aspect of your company. It also gives you a chance to introduce new employees to the executives of the company as well as their direct managers. Making this meet and greet part of their orientation is crucial if you have to do a virtual onboarding. 

You want to ensure your practices help the 90% of employees who will thrive in whatever environment your company gives them and the 10% who may need extra help for whatever reason.

How We Can Help

J & J Staffing has been on a hybrid business model since the start of the pandemic. Our company continues to thrive and adjust to each new challenge. As the area’s premier staffing resource, we know how companies have worked around this new normal. If you need help hiring any new employees for hybrid or just some more tips on what best practices you can use, give us a call.

Staffing Services In Greater Philadelphia

J & J Staffing Resources is a professional staffing agency that connects local businesses to job seekers throughout the Greater Philadelphia area, including Pennsylvania, New Jersey, and Delaware.

We bring over 45 years of expertise in office, industrial, technical, and professional staffing placements as well as payroll management, and offer a wide range of services for both employers and job seekers.

Need help? J & J Staffing has offices in Newark, Bridgeport, Woodbury, Cherry Hill, Ewing, Princeton, Langhorne, and Horsham. Visit your local J & J staffing center or get started below.